Privacy Policy

Privacy Policy for Desert Safari Downtown Dubai

Introduction

Welcome to https://desert-safari-downtown-dubai.terratrek.net (henceforth referred to as “Desert Safari,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains how we handle the information you provide to us when using our website, applications, services, and products. By visiting or using our platform, you agree to the practices outlined below.

Scope

This policy covers all aspects of Desert Safari’s online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked to ours but operated independently. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy governs your interactions with Desert Safari in the following scenarios:

  1. As an authorized user: When you create an account on our platforms and use our applications or services.
  2. Website visitors: If you visit our websites linked to this policy.
  3. Communication: Whenever you engage with us through emails, phone calls, text messages, or newsletters.

Personal Data Collection

Desert Safari collects various types of personal information to enhance your experience and provide tailored services. The data collected includes:

  • Account Information: Username, email address, and password details required for account creation.
  • Payment Information: Credit/debit card numbers, expiration dates, and billing addresses used for transactions.
  • Financial Details: Banking information for direct debits or refunds, if applicable.
  • Purchase History: Records of products purchased, including quantities, prices, and order dates.
  • Mobile Device Identifiers: Unique device IDs, operating system, and mobile network data for analytics and personalization.
  • Location Data: GPS coordinates and location services data to provide location-based services.
  • Feedback and Reviews: Comments, ratings, and reviews you submit about our products or services.
  • Social Media Information: Data from social media platforms when you interact with us through these channels.
  • Product Preferences: Information about your interests and preferences regarding our offerings.

We collect this data using multiple methods: user input forms, account settings, browsing activities, analytics tools, and third-party service providers.

Cookies

Desert Safari uses cookies to enhance user experience and gather analytics. Cookies are small text files stored on your browser that serve various purposes:

  • Strictly Necessary: Essential for navigating our website and providing services you’ve requested.
  • Preference: Remembering your preferences, such as language settings and display choices.
  • Analytics: Tracking aggregated data to improve our services and understand user behavior.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for the duration required by applicable laws and for legitimate business purposes. Once the data is no longer needed for these purposes, we securely delete or anonymize it to protect your privacy.

Security Measures

Desert Safari implements robust security measures to safeguard your personal data:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Processing: Our third-party payment processors adhere to industry standards for data protection.
  • Access Control: Only authorized personnel have access to sensitive data, and they are bound by confidentiality agreements.

Children’s Privacy

Desert Safari does not intentionally collect personal data from children under 18 years of age. If you believe we have collected such information in error, please contact us using the details provided below, and we will take immediate action to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data under specific circumstances.
  • Restriction: Limit the use of your data in certain situations.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data protection rights.

To exercise these rights or file appeals/complaints, please contact our Data Protection Officer at the address provided below.

Changes to Policy

Desert Safari reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Information

For data-related inquiries, feedback, unsubscribe requests, or complaints, please contact us: